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What is Health Literacy - and Why Does it Matter?

Updated: Feb 27

Health literacy in Australia is the ability to access, understand, and use health-related information to make informed decisions about personal health or the health of dependents, such as children. It is a vital skill that empowers individuals to navigate the healthcare system, follow medical advice, and make proactive choices regarding treatments and preventive care.

Health literacy is divided into two key areas:


  • Individual Health Literacy: This involves a person’s skills, knowledge, and motivation to evaluate, understand, and apply health information effectively.

  • Health Literacy Environment: This refers to the structures, policies, processes, and relationships within the healthcare system that influence how easily people can access and use health information.


How to Improve Your Own Health Literacy?

Improving your health literacy can lead to better outcomes and greater confidence in managing your health or supporting those in your care. Here are actionable steps to enhance your skills:


  1. Ask Questions: Speak up during medical appointments to clarify information. This is a foundational step in understanding your health.

  2. Request Plain Language: Ask for information to be explained without jargon to make it easier to follow and remember.

  3. Use the Teach-Back Method: Reiterate medical instructions in your own words to confirm understanding and ensure accuracy.

  4. Practice Self-Advocacy: Take an active role in your healthcare by preparing questions, tracking your health records, and seeking second opinions if necessary.

  5. Engage in Health Education: Attend workshops or programs that teach health literacy skills to deepen your understanding. For example, The Sick Sense Workshops are specifically designed to improve health literacy by equipping participants with the skills and knowledge to recognise and manage illnesses, make informed decisions, and respond effectively in emergencies.

  6. Bring a Companion: Having someone with you during appointments can help you retain important details and ask additional questions.

  7. Utilise Technology: Access credible health websites and apps to expand your knowledge and stay updated on medical information.

  8. Be a Critical Consumer: Evaluate the reliability of online health information by prioritising evidence-based, peer-reviewed sources.


The above steps can help you strengthen your health literacy and navigate the healthcare system with confidence.


Why is Health Literacy Important?

Health literacy impacts many aspects of healthcare, including:


  • Understanding Medical Information: Interpreting prescription labels, health materials, and care instructions accurately.

  • Navigating the Healthcare System: Knowing how to access services, manage health insurance, and communicate with providers.

  • Making Informed Decisions: Weighing the benefits and risks of treatments or lifestyle changes effectively.


Current State of Health Literacy in Australia

According to the Australian Commission on Safety and Quality in Health Care, up to 60% of Australians have low health literacy, which is linked to poorer health outcomes. The National Health Survey by the Australian Bureau of Statistics reveals that health literacy levels vary significantly across different groups. Factors such as age, education, and socio-economic status play a major role in influencing health literacy.

Improving health literacy is essential to reducing health disparities, empowering individuals, and ensuring equitable access to healthcare for all Australians. Programs like The Sick Sense Workshops are crucial in addressing this need, helping participants build confidence in understanding and managing health information.


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